This Privacy Policy explains how Empathix AS (”Empathix,” “we,” “our,” or “us”) collects, uses, stores, shares, and protects personal information when you access or use Naturbingo (the “Services”).
By using the Services, you acknowledge that your personal information will be processed as described in this Privacy Policy.
1. Who We Are
Naturbingo is developed and operated by:
Empathix AS
Organization Number: 934 939 530
Kristiansand, Norway
Website: https://naturebingoapp.com
Email: contact@empathix.no
2. Information We Collect
Depending on how you use the Services, we may collect the following categories of information.
Information You Provide
- Email address
- Username
- Display name
- Account information
- Photos, images, and observations submitted through the Services
- Support requests and communications
- Feedback
- Other information you voluntarily provide
Information Collected Automatically
- Device information
- Operating system
- App version
- Language settings
- Usage statistics
- Crash reports
- Performance information
- Diagnostic information
- Network information
- Log information
Location Information
Naturbingo may use your approximate location to generate regionally and seasonally relevant bingo boards, observations, and nature experiences.
Unless expressly stated otherwise, we do not continuously collect or store your precise GPS location.
3. Artificial Intelligence
Naturbingo uses artificial intelligence (“AI”) technologies to identify observations submitted through the Services and improve the user experience.
Images, observations, and related metadata submitted by you may be processed by AI systems operated by Empathix or trusted third-party AI providers.
We may use images, observations, metadata, User Content, and other information generated through your use of the Services to develop, improve, validate, evaluate, test, and train our artificial intelligence systems, machine learning models, algorithms, and related technologies, in accordance with applicable law.
Where reasonably practicable, information used for research, analytics, or AI development may be aggregated, de-identified, or anonymized.
AI-generated results are intended for informational and educational purposes only and may contain inaccuracies.
4. How We Use Your Information
- provide and operate the Services;
- create and manage user accounts;
- generate bingo boards and personalized nature experiences;
- identify observations submitted through the Services;
- improve and train our AI systems and technologies;
- personalize your experience;
- process purchases;
- provide customer support;
- maintain security;
- detect, investigate, and prevent fraud, abuse, and misuse;
- comply with legal obligations;
- improve, maintain, and develop current and future products, services, and technologies.
5. Legal Basis for Processing
- performance of a contract;
- your consent;
- compliance with legal obligations;
- our legitimate interests in operating, securing, improving, maintaining, and developing the Services.
6. Photos and User Content
Photos and other content uploaded by you remain your property.
By submitting content through the Services, you grant Empathix the rights necessary to host, process, analyze, store, display where applicable, improve, maintain, develop, and operate the Services, including improving and training our AI technologies as described in this Privacy Policy and our Terms of Service.
Unless you choose to share content publicly through features provided within the Services, your uploaded content is not publicly visible to other users.
7. Purchases
Naturbingo may offer paid bingo boards, premium content, subscriptions, or other digital purchases.
Payments are processed by trusted third-party payment providers.
Empathix does not collect or store your complete payment card information.
Payment providers process personal information in accordance with their own privacy policies.
8. Third-Party Services
We use trusted third-party providers to help operate the Services, including providers of:
- cloud hosting;
- authentication;
- artificial intelligence;
- analytics;
- crash reporting;
- payment processing;
- customer support;
- infrastructure;
- security.
9. International Data Transfers
Some of our service providers may process personal information outside your country of residence.
Where required by applicable law, we implement appropriate safeguards for international transfers of personal information.
10. Data Retention
We retain personal information only for as long as reasonably necessary and permitted by applicable law to:
provide the Services;
comply with legal obligations;
resolve disputes;
enforce our agreements;
improve and develop our Services and technologies.
When personal information is no longer required, it is deleted, anonymized, or securely destroyed where reasonably practicable.
11. Children’s Privacy
Naturbingo is designed to be enjoyed by families.
Parents and legal guardians are responsible for supervising children’s use of the Services.
Where required by applicable law, we obtain parental consent before processing personal information relating to children.
12. Security
We implement reasonable technical, administrative, and organizational measures designed to protect personal information against unauthorized access, disclosure, alteration, loss, misuse, or destruction.
However, no method of electronic storage or transmission over the Internet can be guaranteed to be completely secure.
13. Your Rights
- access your personal information;
- request correction of inaccurate information;
- request deletion of personal information;
- request restriction of processing;
- object to certain processing;
- withdraw consent where processing is based on consent;
- request portability of your personal information;
- request not to be subject to certain automated decisions where required by applicable law;
- lodge a complaint with a competent supervisory authority.
14. Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in the Services, applicable law, technology, or our business practices.
Where required by applicable law, we will provide appropriate notice before material changes become effective.
15. Contact
If you have questions about this Privacy Policy or our processing of personal information, please contact us:
Empathix AS
Organization Number: 934 939 530
Kristiansand, Norway
Privacy: contact@empathix.no
Website: https://naturebingoapp.com